Can I still ship items during COVID … Vestiaire Collective is the leading global platform for desirable pre-owned fashion. Finally on June 11, 2020 I reecived a message stating they were issuing me refund. Vestiaire Collective is a community driven online resale site dedicated to desirable premium and luxury fashion. Our concept Premium Service Invite your friends. All buying related topics. Read about their experiences and share your own! Contacter vestiaire collective par email. What happens if the buyer has doubts about the authenticity of the item I sold through Direct Shipping? I don't have any form to contact the buyer and Vestiaire says the item will be returned back to me and the sale cancelled. We kindly advise you to get back to us here or on the chat that you will find on the App in "Me > Help". The customer selected direct shipping (great that you cannot opt out... On the 22.09.20 I ordered a black Gucci Soho Disco bag from Vestiaire Collective. All buying related topics. [protected] The first image is what i received and the second is what was advertised. There are lots of comments on their post with them saying to people that their ‘expert team’ have verified the product. Please make sure to check our Express Delivery selection, which only contains items that are already controlled, authenticated and ready to be delivered within 3 business days to your delivery address. Reselling on Vestiaire Collective lets you find a home for the items that you no longer wear and get rewarded for reducing waste. Lancée en octobre 2009, Vestiaire Collective est une boutique en ligne qui permet à ses membres d’acheter et vendre des vêtements et accessoires de mode haut de gamme d’occasion. I asked for my watch back, its been at least 2 weeks and nobody has sent it back to me and every time I get back in touch with customer service I have to start from scractch with my enquiry as they dont keep a log of your previous contacts. Contacter Service Client Vestiaire Collective 08.99.27.75.07 Vestiaire Collective est une plateforme considérée comme un leader européen du luxe et de la mode et des catégories haut de gamme. 100% QUALITY CHECKED. Share! Designers & Fashion Brands - Vestiaire Collective. © 2004-2020 ComplaintsBoard.com. The left shoe's sole is a different texture, color, and the "made in italy", Chanel logo, and size that's emblazoned on the shoe is different. Jusqu'à -70% du prix neuf ! Help. I found out months later they had never relisted it. The driver said... No one pushed anything in your face. Please rest assured that, in the case we do not receive your purchased item within this delay, a full refund is automatically initiated on the 16th day. As Melissa complained about a order of 31.24 was made by me. My sold item is compliant. [protected] Whenever I try and contact vestiare through any online chats, or emails they never respond. All rights reserved. CONTACT FOR PROFESSIONALS. Their expert team is rubbish. Vous êtes professionnel, contactez-nous : contactpro@vestiairecollective.com. Leader mondial de la mode d'occasion, nous proposons un catalogue inspirant de plus 700.000 articles et plus 5.200 marques. NEW YORK. For now, you will be redirected to a non-optimised page so why not download our mobile app for a better browsing experience? Vestiaire Collective. Wie kann ich Vestiaire Collective kontaktieren? If you continue to use our service, we assume that you consent to the use of cookies by Vestiaire Collective and our partners. 100% authentifié Paiement 3 fois Livraison rapide 100% authentifié Paiement 3 fois Livraison rapide Sell. They even ask me to pay the euro 12 to get back my products! please need some advise. Indeed, without this detail, we will not be able to offer you clarification and carry out an immediate action. There are 4 companies in the VESTIAIRE COLLECTIVE corporate family. VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price. It has been well over a month and a half and all I am getting is the run around!!! I doubt it was even made of real lambs wool, it feels like sand paper. How long does the seller have to send my item? Indeed, our sellers have up to 15 days to ship their sold items to our facility, where they will be authenticated, controlled and then shipped out to you. Use this comments board to leave complaints and reviews about Vestiaire Collective. These are two different shoes (in first photo). The label was badly sewn on, the stitching was wrong and the quality of as awful! Il vous sera aussi possible d’entrer en contact avec le service client Vestiaire Collective en envoyant vos messages à l’adresse électronique suivante:annelise@vestiairecollective.com. Unit 1.1 Block A, Morelands Building , 5-23 Old Street, London EC1V 9HL. Feel free to get back to us should you have further information requests or questions. I still havent received my refund. Vestiaire Collective met à votre disposition son aide téléphonique afin que vous puissiez contacter son service client par téléphone, online et par courrier.Ainsi par le biais de son support de contact, vous pourrez faire vos réclamations, vos suggestions, vos demandes d’informations sur le site en lui-même. VESTIAIRE COLLECTIVE has 250 employees at this location and generates $15.25 million in sales (USD). I placed an order on May 2, 2020 for a Burberry purse for $307.48 that They sold a Rolex watch I put up for sale, I sent them the watch. I'm writing to compliant about the arrangement of my Tiffany & Co bracelet (item no. Help. Please avoid this website and do not use them as you will regret it afterwards. Vestiaire Collective. VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price. [protected] Wie kann ich Vestiaire Collective kontaktieren? How to sell Our selling advice Sell an item. What is Vestiaire Collective’s return policy? Selling. 601 W 26th Street, Suite 308, New York NY 10001 . Score thousands of designer bags, shoes, clothes, and accessories at Vestiaire Collective’s Black Friday 2020 sale. Si vous agissez à titre professionnel, vous devez créer un compte professionnel en adressant votre demande à l'adresse mentionnée ci-dessus. 100% of the items are curated and manually controlled by our experts! In order to offer you further assistance, could you please advise us on your item's reference? the shoes back or my money. Le chat est récemment devenu le moyen préféré de notre communauté pour communiquer. Nous avons ainsi pris la décision de fermer nos lignes téléphoniques pour le moment. The Vestiaire Collective team. Vestiaire Collective met à votre disposition son aide téléphonique afin que vous puissiez contacter son service client par téléphone, online et par courrier.Ainsi par le biais de son support de contact, vous pourrez faire vos réclamations, vos suggestions, vos demandes d’informations sur le site en lui-même. Founded in 2009, Vestiaire Collective launched with the aim of offering a high- quality resale site in which members can buy and sell luxury fashion in a trusted environment. VESTIAIRE COLLECTIVE is located in PARIS, ILE-DE-FRANCE, France and is part of the Internet & Mail-Order Retail Industry. Tout simplement parce que la nouvelle collection vide dressing ou vestiaire collective a vraiment de quoi vous émerveiller !vide dressing ou vestiaire collective a vraiment de quoi vous émerveiller ! There are 4 companies in the VESTIAIRE COLLECTIVE corporate family. I bought a pair of Louis Vuitton shoes from Vestiaire Collective that were supposed to be authentic but when I revived them they did not appear to be authentic. Vestiaire Collective. I never recieved. Best regards, For Affiliate programs: affiliates.us@vestiairecollective.com Sweden, Denmark, Finland : affiliates.nordics@vestiairecollective.com More info here ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004.
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